The guest, including all members of the guest party understands and agrees: Upon confirming a reservation, a contractual agreement is made between the owner and manager of Property Name and the guest including all members of the guest party. The guest and the rest of the party agree to abide by the following Rental Guidelines:
Check-in & Out:
Please plan your vacation accordingly as we need time to prepare your property for you. In addition to cleaning and inspecting, there may be maintenance items that need to be addressed prior to your arrival. Check-in begins at 4:00 pm but is not guaranteed at that time. Please call (850) 559-9276 prior to arrival. We are striving to deliver the cleanest and sanitized vacation home for you and may need more time. Check-out is 10:00 am. Late check outs are only considered if possible.
Maximum Occupancy:
AT ALL TIMES, both inside and outside the home, the maximum occupancy is the number of persons allowed on the premises, including infants. We cater to family groups and cannot accept reservations for vacationing students or house parties. We do not rent to students even if one or more parents or legally responsible adults accompany them, or to groups under the age of 25. This policy is strictly enforced. Special events such as weddings, reunions and church retreats require a separate contract. Special pricing and security deposits may be required. Please contact manager to make arrange.
Pets:
Guests may bring up number of dogs to name of house. Guests must obtain special permission and a fee of $100 will be charged for each dog that exceeds the amount. Unauthorized pets are strictly prohibited and will result in immediate eviction with no refund of rent. If evidence of unauthorized pets is found during or after departure, a minimum charge of $500 will be incurred. A county ordinance is in effect and guests are responsible for adhering to these regulations: Chapter 4, Article II of the Franklin County Ordinance. Pets are not allowed in pool or inside the pool fence.
Refunds, Bad Weather, Equipment Malfunction:
Refunds are not made for inclement weather, lack of public utilities, or equipment malfunctions. Should any equipment malfunction, we will make every effort to have it repaired as soon as possible. One of the challenges of living on a barrier island is that parts must be ordered, and repair companies must travel a longer distance so repairs may take longer than expected.
Cancellations, Changes to Reservations:
Once the reservation deposit has been received, there will be no refunds given unless we can re-rent the home for the same dates and rental rate. If the home is re-rented for the same dates and rental rate, a 10% cancellation fee of the total rental amount will apply and be deducted from the refund. If it is not possible to re-rent the home for the same dates and rental rate, the 10% cancellation fee, and any difference in the rebooking rate will apply. If the home remains vacant for those dates, the entire deposit will be forfeited, or the reservation may be reinstated, and any unpaid amount will be due according to the normal payment policy.
Travel Insurance:
Guests are strongly encouraged to seek and purchase an appropriate travel insurance policy that covers every member of your party. Travel insurance can provide coverage for various medical, travel and weather events including hurricane evacuation.
Damages:
Guests assume full financial responsibility for damages due to misuse or negligence and missing items. A limited Property Damage Protection policy (max of $1500 coverage) is available. Guests are responsible for filing claims directly with the Property Damage Protection provider. If guest elects not to take advantage of the Property Damage Protection policy, guest must pay a $500 refundable damage deposit. This deposit is due with the final rent payment 15 days prior to arrival. Provided that there is no damage to the property or its contents, the deposit will be refunded to guest within 14 days of departure. Damage also includes any additional cleaning required beyond what is considered normal. This includes any cleaning of upholstery (food stains, sitting on upholstery in wet swimsuits, etc.) carpets, linen damage (make-up, etc., that cannot be removed), excessive garbage, etc. As a courtesy and so that we can continue to maintain excellent rental condition, if during your stay you find any items requiring repair, we request that this information be reported to manager as soon as possible.
Smoking:
Smoking is strictly prohibited inside Property Name. If guests smoke outside the home, please dispose of cigarette butts appropriately. A $500 charge will be assessed for violations and there are no exceptions to this policy.
Disclosure:
Gulf Coast Vacation Properties of SGI, LLC has a contractual relationship with the homeowners represented in all online and print media and this contract employs us to act as the owners and agent. We reserve the right to refund deposits, refuse to rent or discontinue occupancy. Any reservation obtained under false pretenses is subject to forfeiture. Authorized employees may enter the premises for any purpose to manage the home. Gulf Coast Vacation Properties of SGI, LLC is not responsible for accidents, injury to guests or loss of money or valuables of any kind. Interest on any rent payment, if any, will accrue to Gulf Coast Vacation Properties of SGI, LLC. Every effort is made to ensure that the property information listed online, in all print, or media is accurate and complete. Rates, descriptions, furnishings, equipment, or bed arrangements are subject to updates and changes. Information represented online and, in all print, media is not guaranteed. To ensure accuracy, please contact GCVP.